Studio Management PlatformStudio Management Platform

Phase 1

Adaptive Onboarding & Multi-Tenancy

We built an onboarding engine that detects business type and reshapes the entire setup experience around it. A yoga studio sees class-pack pricing and instructor scheduling. A pet groomer sees per-service pricing and appointment slots.

• 11 business types with fully tailored onboarding flows
• Pre-built service templates and pricing defaults per profession
• Multi-tenant architecture with complete data isolation
• Five pricing models — per session, membership, package, hourly, and tiered
• Locale-aware currency, date, and language defaults from first interaction

Phase 2

Booking, Scheduling & Payments

The core operational layer handles everything a service business runs on: appointment and class scheduling with real-time availability, automated reminders, Stripe Connect split payments for multi-staff businesses, and recurring membership billing.

• Real-time booking calendar with conflict detection and waitlists
• Stripe Connect split payments across owners, staff, and freelancers
• Automated appointment reminders via email and SMS
• Recurring membership billing with proration and plan-switching
• Staff availability management with break rules and holiday blocking

Phase 3

Freelancer Marketplace

A two-sided marketplace connecting independent practitioners with studios that have spare capacity. Freelancers build verified profiles across 25+ service categories, set their own rates, and manage availability.

• 25+ freelancer categories from massage therapy to dog grooming
• Verified professional profiles with portfolio, qualifications, and reviews
• Studio-side search, filtering, and direct invitation flow
• Automated revenue splitting and payout reporting per freelancer
• Seamless integration — freelancers appear in the studio calendar like regular staff

Phase 4

ML Intelligence & Analytics

We layered machine learning models on top of operational data to surface insights no spreadsheet could. Demand forecasting predicts busy periods. Churn prediction flags at-risk members before they leave, feeding automated retention campaigns.

• Demand forecasting with staffing recommendations per time slot
• Churn prediction model flagging at-risk members 30 days in advance
• Automated retention campaigns triggered by churn risk scores
• Behavioural member segmentation for targeted promotions
• Revenue analytics dashboard with year-over-year comparisons and trend lines

Phase 5

Internationalisation & Accessibility

The platform ships production-ready in 10 languages including full right-to-left Arabic support — not bolted-on translations but structurally RTL layouts, mirrored navigation, and locale-correct formatting. Every screen meets WCAG 2.1 AA.

• 10 locales with structurally correct RTL layout for Arabic
• WCAG 2.1 AA compliance across all 307+ routes
• Keyboard navigation and screen reader support throughout
• Locale-aware date, time, currency, and number formatting
• OWASP Top 10 security baseline with rate limiting and CSRF protection