MEDICOMEDICO

Medical-legal work sits at the intersection of healthcare, law, and business — and the tooling has never kept up. Practitioners were juggling spreadsheets, email threads, and generic CRMs to manage complex caseloads. Every case passes through up to 20 workflow stages, involves multiple parties, and must produce court-ready reports to exacting standards. On top of that, the sector demands full UK GDPR compliance, NHS data security frameworks, and clinical risk management documentation. No purpose-built solution handled all of this.

We designed MEDICO as a multi-tenant platform from the ground up with full data isolation per practice. The centrepiece is an AI transcription pipeline — doctors upload consultation audio, which flows through OpenAI Whisper for transcription and GPT-4o for intelligent report formatting, producing a structured medico-legal report draft in minutes instead of hours. The pipeline supports custom medical vocabulary per tenant and learns from corrections over time. We paired this with a visual Kanban board tracking cases through 20 workflow statuses, a practice CRM, financial management with Xero integration, appointment scheduling, and automated communications — all wrapped in role-based access across four permission tiers.